---
title: Richard Sharp | Co-founder & Consulting Director | Arqvera
description: Richard Sharp is a co-founder and Consulting & Delivery Director at Arqvera. Over 25 years leading enterprise transformation, professional services scaling, and AI-enabled change across UK, USA, Europe and APAC.
---

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          - [Fractional Delivery Director](https://www.arqvera.com/fractional-delivery-director)
          - [Fractional Transformation Director](https://www.arqvera.com/fractional-transformation-director)
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          - [Fractional CIO: Technology Assurance Partner](https://www.arqvera.com/fractional-cio-technology-assurance)
          - [Fractional CAIO: AI Value Realisation Partner](https://www.arqvera.com/fractional-caio-ai-value-realisation)
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- Who we serve 
    - [Case Study: Cura Terrae](https://www.arqvera.com/cura-terrae-transformation-readiness)
    - [Case Study: Project Healthcheck](https://www.arqvera.com/project-health-check)
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- Resources 
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    - [AI Readiness Self Assessment](https://www.arqvera.com/ai-readiness-self-evaluation)
    - [AI ROI Calculator](https://www.arqvera.com/ai-return-on-investment-calculator-arqvera)
    - [Project Health Self Assessment](https://www.arqvera.com/project-health-self-evaluation)

- [Home](https://www.arqvera.com)
- [What We Do](https://www.arqvera.com/what-we-do) 
    - [Trust Arq](https://www.arqvera.com/trust-arq)
    - [AI.ccelerate](https://www.arqvera.com/ai.ccelerate)
    - [Value Compass](https://www.arqvera.com/value-compass)
    - [Change Studio](https://www.arqvera.com/change-studio)
    - [Capability Mirror](https://www.arqvera.com/capability-mirror)
    - [PS Growth Engine](https://www.arqvera.com/ps-growth-engine)
    - [Fractional Leadership](https://www.arqvera.com/fractional-leadership) 
          - [Fractional Delivery Director](https://www.arqvera.com/fractional-delivery-director)
          - [Fractional Transformation Director](https://www.arqvera.com/fractional-transformation-director)
          - [Fractional Growth Director](https://www.arqvera.com/fractional-growth-director)
          - [Fractional CIO: Technology Assurance Partner](https://www.arqvera.com/fractional-cio-technology-assurance)
          - [Fractional CAIO: AI Value Realisation Partner](https://www.arqvera.com/fractional-caio-ai-value-realisation)
          - [Fractional COO: Operating Model & Business Execution Partner](https://www.arqvera.com/fractional-coo-operating-model-partner)
- [Who We Are](https://www.arqvera.com/who-we-are)
- Who we serve 
    - [Case Study: Cura Terrae](https://www.arqvera.com/cura-terrae-transformation-readiness)
    - [Case Study: Project Healthcheck](https://www.arqvera.com/project-health-check)
    - [Private Equity & Portcos](https://www.arqvera.com/private-equity-services)
- What We Think 
    - [What we write](https://www.arqvera.com/blog)
    - [What we say](https://www.arqvera.com/arqvera-media)
- Resources 
    - [Change Readiness Self Assessment](https://www.arqvera.com/transformation-readiness-self-evaluation)
    - [AI Readiness Self Assessment](https://www.arqvera.com/ai-readiness-self-evaluation)
    - [AI ROI Calculator](https://www.arqvera.com/ai-return-on-investment-calculator-arqvera)
    - [Project Health Self Assessment](https://www.arqvera.com/project-health-self-evaluation)

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# Richard Sharp

### Co-founder & Consulting and Delivery Director

Location: United Kingdom & Australia

![spacer](https://www.arqvera.com/hubfs/spacer.png "spacer")

## What I do

I help organisations be creative, make commitments they can stand behind, and deliver on them.

My work sits at the intersection of delivery governance, operating model design, professional services transformation, and AI-enabled change. I work with senior leaders at the moments that matter most: before major decisions are made, during complex execution, and when delivery starts to drift.

I have spent over two decades designing and scaling delivery systems for professional services businesses, leading global transformation programmes, and helping organisations navigate the gap between strategic intent and operational reality. That includes building PMO and P3M frameworks from scratch, owning $40M+ delivery portfolios, leading pre-acquisition and post-integration programmes for PE-backed businesses, and sitting alongside CEOs and boards when the stakes were highest.

I co-founded Arqvera because I kept seeing the same pattern: great teams, strong intent, best-fit technology — and yet avoidable pain, avoidable cost, and avoidable regret. The problem was almost never effort. It was always decisions made too early, assumptions left untested, and governance that arrived too late.

## Background and experience

**Professional services transformation:** Built and scaled professional services organisations from mid-tier to enterprise capability, including full GTM operating model design, PMO governance, portfolio management, and delivery excellence frameworks. Owned a $40M+ delivery portfolio across 100+ concurrent engagements, achieving 11% project contribution margin growth, 52% operating margin uplift, and sustained CSAT above 4.9/5.0.

**PE-backed environments:** Directly led delivery and transformation for PE-backed businesses at multiple stages of the investment lifecycle, from post-acquisition integration through operating model redesign to value creation execution. Contexts have spanned utilities software, environmental services, European consulting, and global manufacturing. Also provided M&A analysis and product capability identification for a PE investor, informing two UK acquisitions.

**Enterprise transformation programmes:** Engagement Director on complex, multi-workstream transformation programmes in aviation, manufacturing, utilities, financial services, hospitality, and social services. Delivered fixed-date, fixed-price programmes with zero critical incidents. Programmes ranged from £250k to £7M+ in scope.

**AI-enabled change:** Led one of the first commercial Salesforce AI/agentic end-to-end rollouts for a major European loyalty platform (€1.4M, €400M+ revenue client). Achieved CSAT 5.0 and Salesforce AI Promotion recognition. Restructure project, built governance, workflow redesign, and adoption frameworks now embedded in Arqvera's AI.ccelerate service.

**Founder and operator:** Founded and ran nMerge, a professional services consultancy operating across Australia and France for a decade. Key engagements included transformation advisory for Australia Post's $1B transformation programme, M&A analysis for a PE-backed global manufacturer, and strategic advisory to a managed services CEO growing P&L 30% year-on-year.

![Richard Sharp](https://www.arqvera.com/hubfs/RichardS-1.png "Richard Sharp")

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[![Linkedin icon](https://www.arqvera.com/hs-fs/hubfs/Linkedin%20icon.png?width=50&height=51&name=Linkedin%20icon.png "Linkedin icon")](https://www.linkedin.com/in/richardjsharp/)

[Contact](https://www.arqvera.com/contact-us?hsLang=en)

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### Where I work with clients

I operate across Arqvera's full service portfolio. My deepest experience aligns to:

Frameworks:

- [Trust Arq](https://www.arqvera.com/trust-arq?hsLang=en)
- [AI.ccelerate](https://www.arqvera.com/ai.ccelerate?hsLang=en)
- [Value Compass](https://www.arqvera.com/value-compass?hsLang=en)
- [Change Studio](https://www.arqvera.com/change-studio?hsLang=en)
- [Capability Mirror](https://www.arqvera.com/capability-mirror?hsLang=en)
- [PS Growth Engine](https://www.arqvera.com/ps-growth-engine?hsLang=en)

Fractional leadership:

- [Fractional Delivery Director](https://www.arqvera.com/fractional-delivery-director?hsLang=en)
- [Fractional Transformation Director](https://www.arqvera.com/fractional-transformation-director?hsLang=en)
- [Fractional CIO & Technology Assurance Partner](https://www.arqvera.com/fractional-cio-technology-assurance?hsLang=en)
- [Fractional CAIO & AI Value Realisation Partner](https://www.arqvera.com/fractional-caio-ai-value-realisation?hsLang=en)
- [Fractional COO & Operating Model Partner](https://www.arqvera.com/fractional-coo-operating-model-partner?hsLang=en)

**Specialist context:**

[Private equity-backed businesses](https://www.arqvera.com/private-equity-services?hsLang=en), portfolio company transformation, operating model change, value creation, and integration governance.

### sector experience

Richard has worked across a broad range of sectors and including:

Retail • Logistics • Legal services • Technology • Financial services • Professional Services • TMT • Environmental Sciences • Manufacturing • Non-profit • Automotive · Consumer goods • Private Equity

## Credentials

### Academic

- Master of Business Administration (MBA): Swinburne University of Technology (1st in class)
- Master of Information Systems Management (MISM): Swinburne University of Technology (1st in class)
- Advanced Diploma in Applied Arts (Design): Canberra Institute of Technology
- Mastering Systems Thinking in Practice: Open University
- Higher School Certificate: Canberra Grammar School

### Professional certifications

SAFe 6.0 Agilist · AgilePM · PRINCE2 · PMP · Six Sigma Foundation · Salesforce AI Associate · ACP-600 Jira Project Admin · Australian Computer Society Certified Senior Professional

### Recognition

- Graduated 1st in class: MBA and MISM (16 academic awards)
- Nominated for University Medal: Swinburne University
- Salesforce Innovation Awards: 2021, 2022, 2023 (via VRP Consulting)
- Digital Revolution Award 2024: Excellence in AI (via VRP Consulting)
- Digital Revolution Award 2024: Shortlisted — Eurostar, Transformation Project of the Year (via VRP Consulting)
- Digital Revolution Award 2025: Metropolitan Transport Authority, Global Transformation Project of the Year (via VRP Consulting)
- ISG Magic Quadrant 2024: Leader in Implementation Services for Core Clouds (via VRP Consulting)
- ISG Magic Quadrant 2024: Contender in Implementation Services for Marketing Automation (via VRP Consulting)

## Proven commercial impact

### Growth & Scale Performance

“Is the business scaling and does that scale turn into profit?”

- 4x revenue growth
- Scaled topline portfolio revenue CAGR: +20%
- Delivery contribution margin to revenue growth CAGR: +11%
- Operating margin uplift: +52%
- Profit after strategic investments: +146%
- Advised successful business acquisitions UK/EU, USA & APAC
- Successfully launched Multimillion $£ global products

### Productivity & Operational Leverage

“Are we getting more output without burning people or hiring linearly?”

- Revenue per person: +26%
- YoY utilisation per person: +11%
- Fixed price margin control to \<=5%
- T&M project margin +20%
- Internal team satisfaction 90% NPS

### Quality & Credibility

“Does quality hold, and is this externally validated?”

- YoY CSAT growth: +12%
- Partner accreditation: 100%
- Partner & industry awards (innovation, transformation, AI)
- Independent industry benchmarking: Magic Quadrant Leader

## Writing

- [The New Economics of AI Transformation: Speed, Value and Trust.](https://www.arqvera.com/blog/the-new-economics-of-ai-transformation-speed-value-and-trust?hsLang=en)
- [AI Value Realisation Is Not a Technology Problem. It is a People Problem.](https://www.arqvera.com/blog/ai-value-realisation-is-not-a-technology-problem?hsLang=en)
- [Defining Drivers and Benefits for Delivery Excellence](https://www.arqvera.com/blog/delivery-excellence-defining-drivers-benefits-management/?hsLang=en)

 

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